Payment Policy

This page explains how payment works at Stella Sydney (operated by Mumora Media LLC): the payment methods we accept, the currency you are charged in, when you are charged, and how your payment details are protected. Last updated: 24 October 2026.

1. Accepted payment methods

We accept the following payment methods at checkout, which are also shown on every product page, in the cart and in the footer:

  • Visa (credit and debit)
  • Mastercard (credit and debit)
  • American Express
  • PayPal
  • Shop Pay
  • Apple Pay (shown at checkout on supported Apple devices and browsers)
  • Google Pay (shown at checkout on supported devices and browsers)

Apple Pay and Google Pay are device-dependent digital wallets: they appear at checkout when your device and browser support them.

2. Currency and prices

All prices are shown and charged in Australian dollars (AUD). The amount you see on the product page is the amount you pay: shipping is free Australia-wide and there are no extra fees or import duties on delivery within Australia.

3. When you are charged

Your payment method is charged when you place your order. You receive an order confirmation by email immediately, and a shipping confirmation with a tracking link once your parcel is on its way. If you cancel before the parcel is handed to the carrier, the full amount is refunded to the same payment method.

4. Payment security

All transactions are secure and encrypted. Card payments are processed through Shopify Payments and PayPal payments through PayPal; we never see or store your full card details on our systems.

5. Refunds

Refunds are always issued to the payment method you used for the original order. After we receive and inspect your return, the refund is issued within 5 calendar days. Full details are in our Refund Policy.

6. Questions about payment

If a charge looks wrong, a payment fails or you are unsure whether an order went through, email us at info@stellasydney.com during support hours and we will check it promptly.

Related policies

Contact

Brand name: Stella Sydney
Operated by: Mumora Media LLC
Business address: 30 N Gould St, Ste N, Sheridan, WY 82801, United States
Warehouse address: 29 Koolbirra Rd, Maryknoll VIC 3812, Australia
Email: info@stellasydney.com
Support hours: Monday to Friday, 9:00 AM to 3:00 PM EST/EDT (Eastern Time)