Terms of service
1. Overview
This website, stellasydney.com, is operated by Mumora Media LLC ("Stella Sydney", "we", "us"). By visiting the site or buying something from us, you agree to these Terms of Service. Please read them together with our Shipping Policy, Refund Policy, Payment Policy and Privacy Policy, which form part of these terms. If you do not agree, please do not use the site.
2. Who can order
You must be at least 18 years old, or use the site with the consent of a parent or guardian, to place an order. By ordering you confirm that the information you provide is accurate and that you are authorised to use the payment method you choose.
3. Products and descriptions
We do our best to display each garment accurately, including its cut, colours and available sizes. Product photographs show the garment as it is; screen settings can make colours look slightly different. If a product listing contains an obvious error in price or description, we may cancel the affected order before dispatch and refund you in full.
4. Prices and payment
All prices are in Australian dollars (AUD). Shipping to Australia is free, so the total shown at checkout is the full amount charged. We may change prices at any time, but changes do not affect orders already placed. Payment is taken when you place the order using one of the methods shown at checkout and described in our Payment Policy.
5. Orders and acceptance
Your order is an offer to buy. We accept it when we send the shipping confirmation. We may decline or cancel an order before dispatch, for example where a product is unavailable, a payment cannot be verified or an error affects the order; in that case you are refunded in full. You can change or cancel an order until the parcel is handed to the carrier, as described in the Refund Policy.
6. Shipping
Delivery times, dispatch, tracking and what happens with delays or lost parcels are set out in the Shipping Policy. Delivery is to addresses within Australia only.
7. Returns, exchanges and refunds
Our 30-day return period, free size and colour exchanges, return costs and refund timing are set out in the Refund Policy.
8. Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Nothing in these terms excludes, restricts or modifies those guarantees or any other right you have under the Australian Consumer Law. Section 10 below does not apply to the extent that it would limit those rights or our commitments on faulty, damaged or wrong items in the Refund Policy and Shipping Policy.
9. Intellectual property
The text, images, logos and design of this site belong to Mumora Media LLC or its licensors. You may browse the site and share links, but you may not copy, reproduce or use our content for commercial purposes without written permission.
10. Limitation of liability
To the extent permitted by law, and subject to section 8, we are not liable for indirect or consequential loss arising from your use of the site or a product, and our total liability for any claim relating to an order is limited to the amount you paid for that order. This section does not limit our liability for death, personal injury, fraud or any liability that cannot be limited by law, and it does not affect our voluntary commitments in the Refund Policy and Shipping Policy.
11. Your account and conduct
If you create an account, keep your login details confidential and let us know if you suspect unauthorised use. You agree not to use the site for any unlawful purpose, to interfere with its operation or to attempt to access parts of it you are not authorised to use.
12. Third-party links and services
The site may link to third-party sites and uses third-party services such as Shopify's checkout and a parcel tracking service. We are not responsible for the content or privacy practices of third-party sites. How we handle your personal information is described in our Privacy Policy.
13. Changes to these terms
We may update these terms from time to time. The version in force when you place an order applies to that order. The current version is always available on this page.
14. Governing law and disputes
These terms are governed by the laws of the State of Wyoming, United States, where Mumora Media LLC is established, except that the Australian Consumer Law and other mandatory consumer protection laws of Australia apply to Australian consumers and prevail over these terms to the extent of any inconsistency. If you are an Australian consumer, you may bring a claim in the courts or tribunals of your state or territory. Before any formal step, please email us so we can try to resolve the matter directly.
Related policies
Contact
Brand name: Stella Sydney
Operated by: Mumora Media LLC
Business address: 30 N Gould St, Ste N, Sheridan, WY 82801, United States
Warehouse address: 29 Koolbirra Rd, Maryknoll VIC 3812, Australia
Email: info@stellasydney.com
Support hours: Monday to Friday, 9:00 AM to 3:00 PM EST/EDT (Eastern Time)
Last updated: 24 October 2026